Content Manager
Veeva
Marketing & Communications
Chicago, IL, USA
Posted on Feb 5, 2025
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Content Manager supports the RFI/Questionnaire and content management process for Veeva’s core products and services. This includes the following key responsibilities:
- Complete company information questionnaires (i.e. InfoSec/Quality, Privacy, Financial questionnaires)
- Maintain content and proposal templates
- Create and edit content for multiple products and services
- Support initiatives relating to content and proposal management tools
What You'll Do
- Lead completion for all customer-related Information Security, Quality & Compliance, Risk Management, and Data Privacy (collectively, “InfoSec and Privacy”) requests for information, including assessments/questionnaires and questions contained within RFPs
- Assist with maintaining the product information knowledge base, including content updating, validation, and classification
- Working collaboratively with product teams on content creation, updates, and submissions. Research and gather information from various sources to develop clear, concise, and engaging content and templates
- Translate technical material into easily understood responses and narratives
- Format, proofread, and edit content for accuracy, clarity, and readability
Requirements
- Bachelor’s degree in English, Communications, Business, or relevant field, or any combination of education and experience which would provide an equivalent background
- 3+ years of experience in managing a content library and/or first-level RFI support- B2B life sciences and/or SaaS technology experience strongly preferred
- Proven ability to manage multiple, high-priority requests
- Exceptional organizational, project management, and written and verbal communication skills
- Strong attention to detail and accuracy
- Proficient in MS Office Suite and document design
- Ability to work independently and as part of a team
Nice to Have
- Experience responding to InfoSec and Privacy-related requests
- Experience with proposal management software (e.g., Loopio, Responsive, Qvidian)
- Experience using third-party assessment portals (e.g., OneTrust, ServiceNow)
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $90,000 - $150,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.