Pre-Analytic Supervisor, Order Processing
Tempus
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
We are looking for a Pre-Analytics Supervisor who will be responsible for overseeing day to day management of the pre-analytics teams.
Shift: Monday-Friday (12:30pm-9:00pm)
What You’ll Do
- Operational management of the order processing workflow, including staff scheduling, prioritizing workload, quality and compliance oversight and managing needs of a growing lab.
- Assign and prioritize work activities to ensure team and individual goals are met.
- Maintain quality standards in compliance with regulatory and organization policies and procedures.
- Responsible for hiring, training, annual reviews, recognition, coaching, and corrective action for the order processing team.
- Participate in monitoring audits of OPUS & Salesforce to prevent order delays
- Communicate and collaborate directly with key stakeholders across Tempus to provide clarity on order status, delays, and expected completion dates, in a timely manner.
- Troubleshoot, investigate and resolve all issues & create incident reports as needed.
- Analyze processes and implement improvements to ensure accuracy and efficiency.
Preferred Qualifications and Experience
- Bachelor’s degree and at least 3-5 years experience working in a clinical field required
- Highly organized, systematic thinker
- Superb attention to detail and ability to complete tasks with a high degree of accuracy.
- Demonstrated problem resolution and decision-making skills for operational and technical problems.
- Proven success in a laboratory or corporate supervisory role, collaborating with various levels of management.
- Proven ability to learn new skills quickly and adapt to new processes smoothly.
- Proven ability to communicate well across teams and functions.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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The expected salary range below is applicable if the role is performed from [Illinois] and may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits, depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.