Senior Director, MuleSoft Top Partner Program

Salesforce

Salesforce

Sales & Business Development
Chicago, IL, USA · New York, NY, USA · Seattle, WA, USA · Dallas, TX, USA · Texas, USA · Atlanta, GA, USA · Indianapolis, IN, USA · San Francisco, CA, USA · Austin, TX, USA
Posted on Feb 5, 2025

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Job Category

Sales

Job Details

About Salesforce

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We are looking for a senior strategic Leader with vast experience in a Partner Account/GSI Management within the Partner ecosystem to design, build, and run the next genesis of our MuleSoft Alliances & Channel (A&C) Integration Top Partner Program. This person has the experience and ability to lead a fast-paced global team of senior Individual Contributors by creating influence and reach within our Top GSIs for expanded ACV impact and Partner market penetration.

A&C Impact:

  • The Alliances and Channels (A&C) organization is MuleSoft's key lever to creating outsized value and scale in the market through joint sales capabilities and transformative offerings with partners to drive bigger opportunities at pace.

  • With overall responsibility for our partner go-to-market strategy, joint differentiated offerings execution, joint delivery, partner awareness, and training and enablement, we are energizing a vibrant partner community that accelerates the realization of our customers' business and technology transformations.

  • MuleSoft's unique position helps Global and Regional Systems Integrators deliver on their clients' digital transformation, cloud migration, mobile, big data, and IOT initiatives.

The Integration Top Partner Program Team:

  • Focus on the Integration practices of a defined set of Top GSIs who have the industry domain knowledge and technology expertise to understand their customer's business challenges and use MuleSoft as a main propellant to meet their Integration needs.

  • Bring MuleSoft specific Programs and asset offerings to life through the careful curation of storytelling to showcase our Integration abilities.

  • The Top Partner Program is only possible through scaling how this team will work cross-functionally, partnering with the broader Salesforce A&C resources across Operating Units and through leveraging the centralized Salesforce A&C Center of Excellence Team.

The main strategic levers this team will rally around include:

  • Programs: Build Sales Plays, Programs, and POVs to drive engagement across top GSIs.

  • GTM: Leveraging Mulesoft’s GTM vision and identifying key use cases and education on “why MuleSoft? Why Now?” for partner use.

  • Joint Partner Programs: Work with Top GSIs to build co-branded campaigns that combine a compelling event (GTM Program) with messaging on the benefit of working with a particular Partner (i.e. why Deloitte + MuleSoft).

  • ​Internal Ecosystem Evangelization: Creation of a community across key internal stakeholders such A&C Teams across other Salesforce products for optimal collaboration, education, and alignment on MuleSoft messaging and GTM.

  • Refined Asset Creation: Work closely with internal cross-functional partners to leverage existing sales enablement, global partner enablement, services and customer success on messaging, methodology and MuleSoft standard processes. When applicable, creation of refined assets including creation of a repository for internal and Partner stakeholder use.

  • Scaled Tooling & Infrastructure: Using right tools, metrics, reporting and infrastructure to standardize and measure the Top GSI reach.

Criteria for Success

  • Key Sales Objective (KSO): KSOs are used as tool to measure how ICs contribute to the success of our Top GSIs, including (but not limited to):

    • Growth and ACV impact across top GSIs.

    • Success of program and asset creation and execution.

    • Implementation and governance of standards & consistent execution of global support. Global mindset and execution with local flexibility where required.

    • Provide detailed and accurate forecasting of major deals with a partner point of view, from lead origination to opportunity closing, to communicate to Executive Leadership the effectiveness of identified programs and investments.

Required Qualifications :

  • Experienced senior Leader (10+ years of experience) in channel sales leadership roles focused on multiple partner types including GSIs, RSIs, agencies and others.

  • Set and implement and lead MuleSoft’s partner strategy, being a critical member of the MuleSoft leadership team.

  • Proven leadership track record of driving results, with a demonstrated ability to manage and lead complex central functions.

  • Previous Mulesoft sales or business development experience in integration enterprise software solution , eg: Oracle Middleware, SAP BTC , Informatica, Talend, Alteryx, Boomi, AWS Lambda, GCP Apigee etc.

  • Excellent written and oral communication skills; able to convey complex ideas in a strategic and concise fashion, including garnering the buy-in of senior leaders internally and externally.

  • Ability to drive cross-functional alignment at scale across multiple stakeholders, leading through impact and influence.

  • Data-driven approach to gaining trust and credibility with all stakeholders, especially in Sales, Product, Partners and Marketing to influence programs execution and success.

  • Strategic thinker and visionary who understands company strategy and aligns short-term strategies to that vision.

  • Deep experience with Program Management at scale or with leadership of similar strategy & operations functions.

  • Ability to succeed in a collaborative, fast-paced environment; ability to remain flexible and adjust on the fly to new demands and respond with a sense of urgency.

  • Strong core values, high ethical standards, and sound judgment; champion of equality.

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For New York-based roles, the base salary hiring range for this position is $260,890 to $348,880.

For Washington-based roles, the base salary hiring range for this position is $260,890 to $348,880.

For California-based roles, the base salary hiring range for this position is $260,890 to $348,880.

For Illinois based roles, the base salary hiring range for this position is $260,890 to $348,880.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.