CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.

The Opportunity:

We are looking for a Senior Licensing Specialist. As a Licensing Specialist, you’ll play a critical role in enforcing the fundamental fairness values on which our company was founded. You’ll be asked to push the boundaries of what’s required and to think critically as to what our customers want and to how that best aligns with our product. Using your resourcefulness and inquisitive nature will provide our Claims and Customer Service teams the ability to solve meaningful problems in a timely manner. This role is vital to Root’s success as we continue to grow rapidly and is largely responsible for our bottom line.

Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.

Salary Range: $63,500.00 - $83,500.00

How You Will Make an Impact:

• Collaborates with internal and external business partners to communicate licensing requirements

• Initiate adjuster/agent/producer appointments

• Run licensing reports for new hires, identify continuing education, and additional license needs

• Assist in applying for or renewing resident and non-resident licenses

• Comprehend continuing education requirements and maintain a calendar for due dates

• Resolve license deficiencies and related issues within state insurance department requirements

• Track and monitor license expirations and renewals for individuals

• Assist in interpreting state requirements and speak with Departments of Insurance as necessary

• Assist in the support of compliance and licensing initiatives

• Convey requirements with internal teams and follow-up when necessary

• Create job aids to instruct team members on how to successfully signup and complete coursework and license applications/renewals

• Assist with system setup at onboarding

• Act as system access administrator for related third parties

• Manage adjuster/agent/producer terminations in the licensing software

• Recommends viable solutions and alternatives to current business processes

• Uses independent discretion and judgment to modify methodology when necessary

What You Will Need to Succeed:

• Bachelor’s degree or equivalent experience required

• 3+ years of increasingly responsible Personal Auto claims experience,

• Strong technical understanding of liability and casualty principles

• Ability to build collaborative working relationships

• Communicates and collaborates effectively in a matrixed environment

• High sense of professionalism while remaining empathetic

• Proficient in Google Suite (Gmail, Docs, Sheets).

• Must be detail-oriented, able to multitask, and excel in a fast-paced environment with minimal supervision

• Must be able to meet deadlines, work with a sense of urgency and have excellent customer service skills

• Ability to handle ambiguity and quickly adapt when changes occur

• Curious in nature

• Great attention to detail

• Self-starter and ability to work independently and effectively prioritize work

• Ability to handle ambiguity and quickly adapt when changes occur

• Strong written and oral communication skills

• Ability to approach problems with an open mind

*Previous Licensing Experience Preferred but not required

Who we are.

Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile. We were founded on the belief that the services you need for everyday life should serve you better. That’s why we base insurance coverages on you, not your demographic. It’s the way insurance should be. And it’s all conveniently in an app.

What draws people to Root.

Our early success is in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building and promoting it. We look for individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and a highly analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy. For assertive self-starters, the opportunities to contribute are limitless.

Impact. By challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration. We encourage rich discussion and civil debate at every turn.

People. We are inspired by the collection of crazy-smart people around us.

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless.

Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration—we encourage rich discussion and civil debate at every turn.

People—we are inspired by the collection of crazy-smart people around us.