Mimecast is looking for a passionate SaaS Pricing and Business Strategy Director, who will lead the development of pricing and packing strategy, partner with product, product marketing, sales in building business cases and multi year plans, and drive operational excellence. The organization is looking for someone with experience managing a team and has expertise in market, customer, and competitive research. This person must be able to partner with operational and systems teams to bring new and updated pricing and packaging to the market and must have the ability to drive strategy and alignment with product, marketing, finance and sales executives.

The Director will drive the development of new business models, optimize pricing and packaging offerings, provide deal level guidance to sales and customer success teams, drive product business planning and ensure alignment with Mimecast global pricing and product strategy.

What You’ll Do:

• Lead and manage the function responsible for delivering Mimecast’s pricing and packaging strategy

• Drive executive level alignment with product, marketing, sales, and finance leaders on pricing strategy across all Mimecast products and services

• Projects will include price points and tier differentiation for new and current products, customer segments to target, feature prioritization, deal level guidance to account managers, multi year product ARR planning and building product business cases based on customer research

• Drive pricing research via customer and 3rd party surveys, customer and prospect interviews and internal data analysis

• Research and report on competitor price points and offerings

• Model financial and business impact of pricing options

• In collaboration with product leaders, PMM and finance, develop the business case for pricing changes

• Collaborate with product and marketing leaders on internal and external communication, and sales enablement

• Collaborate with product leaders, deal desk and business operations on systems changes, SKU development and adjustments in Salesforce

• Collaborate with product leaders and data teams on dashboards and reporting

• Monitor and report on KPIs associated with pricing changes

What You’ll Bring:

• Ability to develop deep user and customer empathy

• Significant experience in market research, pricing, business operations, product or strategy

• Expertise in market, customer and competitive research

• Internal surveys and data analysis experience

• Expert in excel and comfortable with SQL and tools such as Qualtrics, Sawtooth, Tableau, and Salesforce

What We Bring:

We are Mimecasters. And we are agents of change. We pride ourselves on fostering a supportive, inclusive, and dynamic environment where your expertise and leadership can truly shine. As part of our team, you'll collaborate with passionate professionals committed to safeguarding businesses globally with cutting-edge AI-powered security and resilience solutions.

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DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.