Our client has an existing project that is global in scope, but the effort is primarily US-based. As such, we are looking for a Project Manager able to work across the US time-zones. The project(s) involve significant Business & IT Change and the Project Manager must be able to communicate effectively with both business people and IT technical resources. The role will be primarily remote (home) working. This will include working with teams based across the US and globally.

Overview
The Project Manager will be responsible for ensuring the successful delivery of the Sales Enablement projects and other projects as assigned from time to time. These projects will involve new business processes, new ways of working, supported by new and / or redeveloped IT systems. The Sales Enablement project is built on a combination of bespoke development and the Seismic product. Knowledge of Salesforce and associated tools such as Gainsight will be of significant advantage in this role.

The Project manager will be responsible for:

• Maintaining the Project plan and tracking progress; identifying and managing risk and ensuring mitigating actions and escalation of issues are executed promptly to ensure delivery of the required outcomes.
• Stakeholder engagement and communication
• Reporting to and engaging with the SteerCo, executive and management
• Task definition, delivery management and monitoring
• Managing day-to-day relationships with external suppliers, and other groups
• Dependency management – particularly with resources and other business activities
• In a project which will include, but not be limited to:
• Definition of new business processes and ways of working
• Communications, Training and Change Management
• Data cleanse and migration
• IT Systems development and / or modification
• Systems implementation, integration, installation, configuration
• Cybersecurity assessment and testing
• Unit, system, business, and User Acceptance Testing
• Prepare brief but effective project definition and governance documents.
• Develop realistic and achievable project plans.
• Build and manage global, cross-functional project teams.
• Manage external staff & vendors.
• Continuously monitor the performance of all resources and vendors to ensure consistent performance.
• Drive deliverables, day by day.
• Provide appropriate communications, targeted to the audience.
• Manage budgets, where appropriate.
• Prioritize objectives to ensure success.
• Track project deliverables.
• Scrutinize progress to highlight potential issues.
• Provide regular updates on project health to PMO

Key skills and capabilities:

• The Project Manager must be able to engage effectively with the SteerCo, executive and senior management to ensure clear objectives for the project, outcomes and the business constraints and context are understood.
• The Project Manager will need to work on a daily basis with business and technology professionals, will need to challenge when appropriate, and gain agreement on project objectives, scope, costs and benefits.
• The Project Manager must be able to create a project plan with an understanding of the requirements of each task and the resources available, then manage delivery against that plan, while managing risks and issues as they arise.
• The Project Manager will be responsible for regular reporting to the SteerCo, sponsors, compliance with Project governance; and for wider communication with project stakeholders.
• The Project Manager will be able to use their experience and insight to identify potential risks and issues, good communication skills to keep all relevant parties informed, strong leadership skills to build teams and provide direction, and a calm demeanor to make the best decisions under pressure.
• The Project Manager must be well organized and ensure that documentation is fit for purpose, up to date, and accessible to all who need it. A key for this project is to maintain an action log for themselves and others, with owners and target dates – and follow up as required

Key Skills:

• Pro-active in identifying what needs to be done to ensure a successful business outcome.
• Effective management of individuals in the wider project team – which will include dedicated team members, 3rd party suppliers, and people from the business who are most likely to be part time resources.
• Ability to see the bigger picture and move project toward overarching goals.
• Ability to prioritize - distinguishing between the critical and the less important.
• Ability to get into the detail to resolve specific issues.
• Ability to push-for and track progress day-by-day.
• Good communicator at all levels within the organization.
• Commitment to lead by example.
• Good presentation skills.
• Ability to facilitate productive interactions involving a mix of technical and business staff.
• Ability to develop internal and external resources to build effective teams.
• Ability to manage vendors to deliver to contractual agreements – and beyond if necessary.
• Ability to adapt management style based on the situation, whilst being consistent in core values.

Reference: 1016075

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