The selected Program Manager for this contract opening will be responsible for several projects. Maintains project plan, issues log, action item log, meeting agenda, meeting minutes and other artifacts as required to do job. Collaborates with development team to create design specification in business requirements. (Capture additional requirements based on design, capture global rules for system consistency).


Phase 1

• Support Senior System Analyst in the completion of Phase 1 activities.
• Responsible for all daily, weekly and monthly core project management tasks
• Act as the primary point of contact for the day-to-day project operations
• Coordinate Phase 1 testing effort across all IT and business unit stakeholders
• Primarily responsible for working with project leadership to develop and document Phase 1 rollout strategy
• Directly responsible for executing the rollout strategy
• Publish a weekly status report using a predefined format

Phase 2

• Coordinate and co-develop project application development strategy with IT Management and primary IT Supervisor responsible
• Responsible for all daily, weekly and monthly core project management tasks
• Act as the primary point of contact for the day-to-day project operations
• Participate in the application development strategic planning
• Publish a weekly status report using a predefined format
• Mentor and guide IT business analysts assigned to the project
• Take ownership of the project log and work with both IT and the business on their bi-weekly sprint planning; ensure BA’s provide thorough and accurate story cards
• Coordinate all project execution activities across all stakeholders
• Responsible for coordinating the project rollout to all internal and external locations and users

Legacy Support

• Coordinate with Leadership team to determine the functionality which will be included in 6 – 9 yearly releases
• Responsible for leading effort to specifically determine and document each functional change in each Release
• Develop and publish a weekly status report using a predefined format
• Develop and publish quarterly long-term Release Planning document
• Ensure testing is executed for of each story card included in each release; intervene when necessary to move story card along
• When legislation is presented, coordinate with Team and business units to determine and document impact

Soft Skills:

• Strong communication/leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines.
• Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
• Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
• Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
• Have excellent organizational skills, proven analytical, planning, problem solving and decision-making skills.
• Must be knowledgeable in the English language/speak clearly and understandably using the English language.
• Exceptional conflict management skills.
• Clarify ambiguous user requirements to create clear and verifiable system requirements.
• Ability to effectively prioritize and execute tasks in a fast paced environment.
• Extensive knowledge of Microsoft Excel, SharePoint, Visio and Project.
• Self- motivated, results driven, and commitment oriented. Builds strong working relationship with SME’s, Development and QA teams.
• Interact with Subject Matter Experts (SME) and conduct Joint Application Development (JAD) sessions to clarify business requirements.
• Assists QA team defining test strategy, acceptance criteria, bug fixing and issue resolution.
• Knowledge of UML diagrams- business model diagram, process flow, flow charts etc. (should be familiar with MS Visio).
• Experience in coordinating and supporting User Acceptance Testing (UAT).
• Assist with end-user training and create any training artifacts if needed.

Required Skills:

• Eight (8) years’ verifiable and demonstrable experience as a full-time delivery project manager and/or sr. business analyst.
• Four (4) years’ verifiable and demonstrable experience working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment.
• Three (3) years’ verifiable and demonstrable experience interviewing non-technical end users to determine and document current business process flows.
• Two (2) years’ verifiable and demonstrable experience in Business Process Re-engineering.
• Needs to be able to transfer BA knowledge to staff.
• Ability to multi- task and meet aggressive deadlines.
• Pay detailed attention to requirement changes.
• Experience working in a team-oriented, collaborative agile environment.
• Experience in TFS (Team Foundation Server)

Reference: 1013243

Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Level is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.