The Cloud Ops Engineer will support Amazon Web Services (AWS) and Linux/Windows environments. The Cloud Ops Engineer will be responsible for all aspects of the production lifecycle of maintenance, and administration, including but not limited to: infrastructure automation, continuous integration and deployment, product release and support, running a scalable production environment for hosting the ARCOS platform, maintaining application/database availability, and ensuring continuous 24x7 production uptime of our services.

The Cloud Ops Engineer needs to be familiar with AWS, Apache, Tomcat, PostgreSQL, Oracle, Ansible, Jenkins, Jira, Confluence and SaaS operations.

What you'll do:

Design, develop and maintain scalable AWS solutions and infrastructure, including but not limited to: EC2, RDS, S3, DynamoDB, Elasticache, and Route53.

Develop tooling and processes to automate the deployment of SaaS based applications and their underlying operating systems and infrastructure.

Perform PostgreSQL and Oracle database administration, including maintenance, troubleshooting, tuning, optimization, installation, upgrades, backup/recovery, and data migration.

Partner with Engineering, Development, Quality Assurance, Professional Services, and Technical Support to ensure the success of the assigned product offerings and schedules.

Engage in Agile team practices such as daily standups, backlog refinement, release planning and sprint planning.

Coordinate configuration changes, installs, and upgrades with appropriate development teams and product owners while following company change control procedures.

What you bring:

Bachelor’s degree in Computer Science or related field, or equivalent work experience.

4-5 years of system administration experience, ideally in global management and operations of highly trafficked production applications. Experience working in a 24x7 SaaS environment is preferred.

4-5 years of experience designing solutions for and managing AWS services, including but not limited to: EC2, RDS, S3, DynamoDB, Elasticache, WAF/Shield, Route53, IAM and Directory Service.

2 years of experience with CI/CD technologies and best practices.

2 years of experience with PostgreSQL, Oracle, SQL Server,

Experience with Linux and Windows system administration, automation and performance tuning.

Experience with configuration management and infrastructure as code tools such as Ansible and Terraform.

This is a remote position located in Mexico

Company Culture

At ARCOS, we believe in fostering a culture of ownership, accountability, and teamwork. We value the collective strength of our team and understand that our success results from our collaborative efforts. We're not just looking for employees; we're seeking partners in our mission. If you take pride in your work, are always eager to learn and grow, and believe in the power of teamwork, we want you on our team.

ARCOS is committed to creating an environment of mutual respect where equal opportunities are available to all. We embrace the diversity of our team members and are dedicated to creating an inclusive environment for all employees. Discrimination will not be tolerated within our organization; we encourage all walks of life to apply. We stand behind the belief that the more diverse and inclusive we are, the more impactful our work will be. All employment is decided based on qualifications, merit and business need.

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