As cyberattacks grow in sophistication and frequency, cybersecurity has become a business necessity. In 2023, the average cost of a data breach hit $4.88 million, underscoring the risks of inadequate data protection. With regulatory bodies introducing strict standards and customers demanding higher security, businesses must prioritize cybersecurity to remain competitive and trustworthy.
At RIVET, we see cybersecurity compliance as more than a requirement—it’s a commitment to building trust, protecting data, and leading the industry with innovative, secure solutions. By achieving certifications with industry-leading frameworks, we’re raising the bar for ourselves and setting a precedent for others.
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Image credit: RIVET Work
Why security compliance matters
In today’s connected world, security compliance is critical for earning and maintaining customer trust. Regulatory frameworks like ISO 27001, SOC 2, and NIST 800-171 provide structured guidance on best practices, helping companies reduce risks and protect sensitive information. Compliance is more than ticking boxes—it’s about adopting a proactive approach to safeguarding data and ensuring business resilience.
For RIVET, pursuing compliance was driven by a clear mission: to create a secure, reliable platform for customers. But our platform is more than just a product—it’s the combined strength of our team, our support, and the seamless experience we provide, both online and in-person. We recognize that our success depends on the trust we can provide our customers in our ability to protect their information. By meeting rigorous standards, we reinforce that trust and position RIVET as a leader in secure business practices.
The frameworks that define RIVET’s commitment
Achieving compliance wasn’t a one-size-fits-all effort. Here’s a breakdown of the frameworks we pursued and their significance:
- ISO 27001: This is an international standard that guides us in setting up strong security practices within our team. It emphasizes clear policies, regular training, and solid processes to ensure everyone at RIVET understands and follows security best practices.
- SOC 2: Widely recognized in the tech industry, this audit evaluates how we handle data security, availability, and confidentiality. Achieving SOC 2 certification gives our customers confidence in the strength of our security practices.
- NIST 800-171: This framework is designed to protect sensitive information, particularly for organizations that handle data related to U.S. government contracts. By meeting these stringent security requirements, RIVET can confidently serve customers in highly regulated industries, including those working directly with the federal government.
The overlapping requirements among these frameworks made pursuing all three simultaneously a more efficient strategy. Together, these frameworks form a comprehensive security foundation that allows us to protect our customers’ data and expand into new markets.
How compliance benefits our customers
Our compliance efforts translate directly into customer value. By meeting high security standards, we provide peace of mind and enable customers to focus on their own business goals without worrying about data breaches or unauthorized access.
Compliance also opens the door for us to work with customers in highly regulated industries who have specific security requirements. To manage the complexities of compliance, we partnered with Vanta, a platform that helps automate security monitoring and training. Vanta allows us to track many things, including who has access to sensitive data and our security posture as it relates to the frameworks mentioned above.
To maintain transparency, we’ve launched a Trust Page powered by Vanta. This real-time resource allows customers to view updates on our security practices, demonstrating our dedication to maintaining the highest standards.
The adoption of these new standards elevates our team’s overall security awareness. In an increasingly digital world, it is essential for every business professional to understand the implications of data security and recognize their vital role in protecting sensitive information.
These efforts have helped us integrate cybersecurity training into our team’s daily work, so security isn’t just a one-time thing—it’s a regular part of how we operate.
Challenges and lessons learned along the way
Achieving compliance wasn’t without its challenges. Achieving compliance required a company-wide shift to prioritize security in every aspect of our work. While implementing new protocols posed challenges, we focused on creating an engaging, inclusive approach to security training. For example, lighthearted reminders, like replacing unlocked computer screens with humorous images, helped reinforce vigilance without creating resistance.
By embedding cybersecurity into our daily operations, we’ve cultivated a proactive culture where every employee understands their role in protecting data. Initiatives like the creation of an Incident Response Team (IRT) and regular breach simulations ensure we’re prepared for potential threats.
4 things every business could start doing today
The most important aspect of security is time. Small, actionable changes can create significant barriers to protecting your business. Here are four steps every company should take today to strengthen its defenses:
- Don’t create passwords—generate them.
Human-created passwords are predictable, and hackers rely on those patterns to break into accounts. Common phrases, birthdays, or even the “clever” combinations we think are secure are no match for hacking tools designed to exploit these vulnerabilities. Instead of creating passwords you can remember, break the pattern by generating them.
- Use a password manager.
A password manager makes implementing secure passwords easy by generating and storing lengthy, unique credentials for each of your accounts. These tools integrate seamlessly into your daily workflow, saving time while improving security. RIVET uses 1Password.
- Enable multi-factor authentication (MFA).
MFA adds an extra layer of security by requiring a second authentication method, such as a temporary code or biometric scan. Because this second factor changes frequently, it significantly reduces the risk of unauthorized access. Always enable MFA wherever possible. - Educate your team on phishing attacks.
Phishing remains one of the most effective tactics used by cybercriminals to steal sensitive information. Train your staff to recognize and report phishing attempts in all their forms—whether it’s email phishing, spear phishing (targeted attempts), or vishing and smishing (voice and SMS-based attacks). Awareness and vigilance can prevent attackers from exploiting your organization’s greatest vulnerability: human error.
In the hyper-connected cyber world we live in, humans are the weakest link. More than likely, it’s not the systems being used that are vulnerable, humans are. A single weak password or one person falling for a phishing email can compromise an entire organization. Use these tips to create a more resilient defense against evolving threats.
The future of secure work
Compliance is not a destination—it’s a continuous journey. Cybersecurity threats evolve, and so must we. RIVET remains committed to regular audits, ongoing employee training, and transparent communication to meet future challenges head-on.
By embedding a security-first mindset into our operations, we’ve positioned RIVET to lead the way in a more secure organization. Whether it’s implementing advanced security tools, refining protocols, or educating our team, we’re dedicated to staying ahead in an ever-changing landscape.
As we look forward, we’re not just meeting standards—we’re redefining them. Our goal is to create a platform that empowers customers with confidence, knowing their data is protected by a company that values trust and security above all else.
