Inside AccumTech: How Rob Packwood Embodies & Embraces Agility

At many companies, core values are just words on a wall. At AccumTech, they are the foundation of how the team works, collaborates, and innovates every day. These values aren’t just a set of principles — they are deeply embedded in the company’s culture, guiding decisions and shaping how employees solve problems.

One of AccumTech’s most defining values is agility — the ability to adapt, think ahead, and tackle challenges with a flexible, solution-focused mindset. As a company in the fast-moving world of healthcare data management, AccumTech uses agility to stay ahead of evolving client needs, industry changes, and technological advancements.

For the first time, AccumTech is recognizing team members who truly embody its core values through the Core Value Awards — Rob Packwood, Software Development Area Lead, is the inaugural Agility Core Value Award Winner. Rob’s approach to agility goes beyond simply adjusting to change — he actively drives innovation, improves processes, and inspires his team to see flexibility as a strength, not a challenge.

AccumTech: Embody & Embrace Agility, featuring Rob Packwood

Leading With Agility in a Fast-Changing Industry 

Rob joined AccumTech from a much larger company, where processes were often rigid, and individual impact felt diluted. At first, transitioning to a smaller, more dynamic team was intimidating — but it didn’t take long for him to see the benefits.

“What I found at AccumTech is a tight-knit culture with a ton of collaboration — more than I’ve experienced in the past,” Rob says. “It’s nice to know that everyone here can have a huge impact in driving the business forward.”

That collaborative and agile environment is exactly what makes AccumTech unique. With small, empowered teams, every employee is encouraged to wear multiple hats, challenge the status quo, and think creatively about how to improve processes.

“For us, agility isn’t just about multitasking or moving fast — it’s about finding the best solutions and constantly questioning how we can do things better,” Rob says.

Agility in Action: Solving Challenges with a Proactive Mindset 

One of the biggest tests of agility was when Rob’s team was tasked with navigating a large-scale cloud migration. As they moved AccumTech’s biggest product to a new cloud-based infrastructure, unexpected database performance issues arose, threatening to slow down operations.

Instead of reacting in panic, Rob and his team took a structured, agile approach:

1. Gathering the right people: They pulled key team members into a working session to diagnose the root causes.
2. Prioritizing impact: Instead of fixing everything at once, they ranked the issues based on urgency and potential business impact.
3. Breaking down solutions: The team divided the work into short-term fixes to restore functionality quickly, while also planning long-term improvements to prevent similar issues in the future.

This proactive, solution-driven approach embodies how agility works at AccumTech — not just responding to problems, but staying ahead of them and continuously improving.

The Bigger Picture: How Agility Drives Career Growth 

For Rob, agility isn’t just a professional skill — it’s a mindset that has shaped his career and personal growth.

“In software development, the only constant is change,” he says. “Priorities shift, technologies evolve, and new challenges arise every day. The key is staying open to learning, adapting, and improving — both as an individual and as a team.”

This philosophy has helped Rob grow into a leadership role, where he now mentors and empowers others to embrace agility in their own work. Whether it’s encouraging team members to bring new ideas to the table or challenging existing processes to make them more efficient, Rob leads by example by showing that agility is about more than reacting to change; it’s about actively driving it.

How AccumTech Embodies Agility 

Rob’s story is just one example of how agility is embedded into AccumTech’s culture at every level — from leadership to individual contributors.

As a healthcare technology company, AccumTech operates in an industry where change is constant. Regulations evolve, client needs shift, and new technologies emerge. The company has grown by staying ahead of these changes, using agility as a core business strategy.

• Empowered teams: Employees are trusted to make decisions, take ownership, and drive innovation.
• Continuous improvement: Instead of settling for “good enough,” the team is always looking for ways to optimize and refine its processes.
• Open communication: Agility thrives on transparency and collaboration, which is why AccumTech fosters a culture where everyone’s voice is heard.

For those looking to develop a more agile mindset, Rob offers a simple but powerful piece of advice:

Don’t fear change — embrace it.

“See change as an opportunity for continuous improvement,” he says. “If you’re going to fail, fail fast, iterate, and learn from it.”

At AccumTech, agility is a way of working, growing, and leading. And with people like Rob Packwood championing this mindset, the company is well-positioned to keep pushing boundaries, innovating, and making a lasting impact in healthcare data management.

Learn how AccumTech’s core values come to life every day. And stay tuned for more stories from AccumTech’s Core Value Champions, showcasing how the company’s values shape the people, the culture, and the future of healthcare technology.